Whether you are an experienced professional or just starting your journey in the service industry, we have exciting opportunities waiting for you.
As part of our team, you will have the chance to work in a dynamic environment that values teamwork, creativity, and guest satisfaction.
We lead the industry in the region by doing what other hospitality businesses do not: create genuine connections, provide top-notch service, and stay innovative.
Let’s craft extraordinary experiences that impact everyone who walks through our doors together.
Assistant General Manager
Primary Responsibilities and Duties include:
- Handling all stages of a stay for guests, including managing reservations for individuals, groups, and families as required.
- Corresponding with guests and third-party vendors through email, phone, and in-person, and maintaining relationships.
- Addressing customer requests and disputes in a timely and professional manner.
- Reporting to and liaising with General Manager and Owners on business matters and suggesting needs for our business to them.
- Participating in hiring decisions and identifying vacant positions.
- Delegating tasks, scheduling, training, and providing feedback to all team members to ensure delivery of well-performed tasks.
- Supporting business operations by actively assisting Manager, Front Desk Clerks, and/or Housekeepers in their duties.
- Diligently bookkeeping, tracking expenditures, and reporting financial matters to Owners.
- Assisting Owners in maintaining payroll and handling financial aspects of our business.
- Staying on-site in the motel building to address all emergency needs of our business, including handling late check-in and overnight emergencies.
- Establishing operational policies to ensure financial accountability and guest satisfaction.
- Performing other duties as required in General Manager’s place.
Front desk
Primary Responsibilities and Duties include:
Full-time staff’s tasks and responsibilities generally include:
● Handling all stages of a stay for guests, including reservations for groups, individuals, or families.
● Receiving various deliveries from suppliers and vendors.
● Inspecting shipments and deliveries.
● Reporting to Owner and/or Manager on maintenance issues.
● Corresponding with guests and third-party vendors through email, phone, and in person.
● Supporting managers and housekeepers when needed.
● Accommodating customer’s requests in a timely and professional manner.
● Prepared financial statements, tracked inventory, and recorded sales and expenses.
Housekeeper
Primary Responsibilities and Duties include:
Full-time staff’s tasks and responsibilities generally include:
● Housekeeping as necessary to ensure all rooms are fully prepared for our guests
● Receiving various deliveries from suppliers and vendors
● Inspecting shipment and deliveries
● Reporting to Owner and/or Manager on maintenance issues
● Tracking guest room supplies and reporting to Owner and/or Manager for ordering inventory
● Laundry, including use of bleach and stain removers to keep linens white
● Drying, folding, and organizing laundry, including bedding and guest laundry
● Cleaning all areas of the building and business premises, including garden and lawn care
● Lifting heavy items and transporting furniture and appliances
● Performing light maintenance duties
● Dusting, mopping, and vacuuming all premises
● Cleaning and maintaining office and lobby area